It was just a nice choice for a quick stop in Kenner with incredible value for money. The front desk staff were polite and really tried to help out. If you're here, just check your room for cleanliness first.

Unexpected delight in the chaos

The lobby was a welcoming oasis, bustling with guests yet calm. I loved the vibrant decor and friendly smiles from the staff, which truly brightened my day.

However, my room smelled stale and poorly maintained. I encountered a malfunctioning remote for the TV and a shower that dripped all night, disrupting my sleep.

The staff provided exceptional service, making check-in and check-out seamless. The room was clean, comfortable, and equipped with necessary amenities for my business needs. The location offered easy access to the airport, and the complimentary shuttle service was a significant benefit for my travel schedule.

Limited dining options in the immediate area.

check-in took forever. but the room was spacious and clean. the shuttle was super convenient for the airport. breakfast options were decent for a quick bite. overall a good value for the price.

Great spot for a group trip! We explored the National WWII Museum and had fun at the Joy Theater. The pool was large and clean, perfect for lounging. Don't miss the hotel shuttle for getting around. Breakfast wasn't the best, but there's an IHOP next door. Highly recommend it for friends!

Had an issue with check-in. the front desk gave someone else my room key. It took quite a bit to resolve, but overall it didn’t ruin my trip.

Could use some fixes

The room had a super thin blanket and no extras, so staying warm was tricky. The heater was super loud, making it hard to get a good night's sleep. The bathroom door didn't shut right either. The breakfast was a total mess. the orange juice was basically colored water and the dining area was messy. A bit more attention to details would go a long way.

I appreciated the clean lobby and accessible elevators, making my stay comfortable and stress-free as a senior. The vibrant colors throughout added a welcoming touch which enhanced the overall atmosphere of the hotel.

Improved maintenance and cleanliness would enhance the experience.

I had a decent stay. the clean, comfortable rooms and a great pool made it enjoyable, but the breakfast could use some work.

We had a fantastic time visiting the National WWII Museum, a must-see for everyone! The spacious King Suite was perfect for our big family, allowing us to relax and enjoy our time together after a long day exploring.

In my wife’s opinion, the pool could have been larger for the kids to play. A splash pad would make it great for families.

The pool area was beautifully maintained and perfect for relaxation.

There was an unpleasant odor in the room upon check-in that lingered throughout my stay.

The shuttle service can be agonizingly slow. waiting an hour for pickup is far from ideal. I also encountered a major issue when trying to cancel a reservation, resulting in an unexpected charge, highlighting a frustrating bureaucratic oversight. The lobby and rooms are showing their age, so if modern decor is your jam, you might want to look elsewhere.

friendly staff makes it feel like home despite age of the hotel and great airport shuttle service

Great experience, friendly staff, and nice shuttle.

The ground floor room felt unsafe due to single glazing and curtains that didn’t provide adequate privacy. Leaving was a relief after planning for just a few hours of sleep after a late flight.

Would recommend for a short interlude

Clean room, courteous staff, and a great breakfast to start the day made our stay enjoyable while the free airport shuttle offered convenient transportation to the airport.

The hotel lobby and rooms showed signs of wear and could use updating.